Casino / Live
Every term you encounter across our lobby — from slot mechanics to account wallet steps — is listed here with a plain, direct definition. Whether you are reading a game paytable, reviewing your Nagad deposit record, or checking the conditions on a information, this glossary gives you the exact language behind the action.
If a definition here does not fully answer your question — or if you see a term in the lobby that is not listed — reach out through any of our support channels below. Our team can walk you through what a specific condition or feature means for your account.
Open the chat widget from any lobby or account page. Describe the term or screen you are looking at and our support team will explain it in plain language, including how it applies to your wallet or game session.
Send your question to our support address shown in the account help section. Useful for detailed questions about information conditions, KYC document steps, or rollover calculations tied to your account balance.
Log in and open the Help tab in your account dashboard. The built-in help index mirrors many glossary terms and links directly to the relevant setting, transaction record, or game screen where that term appears.
Browsing the lobby is faster when the language makes sense. When you open a slot like Slot Fusion and see a volatility label, knowing what that means tells you immediately whether the session is likely to produce frequent smaller returns or longer stretches between prize rounds. When you read the conditions attached to a information, terms like rollover and eligible game define exactly what counts toward clearing it. The same clarity applies to your wallet: understanding the difference between a pending and a settled transaction saves a support call.
The four term families below each map to a specific part of your account or the lobby screen. Matching the term to its context helps you find the right definition faster.
These terms appear on game info panels, paytables and feature screens inside slot and table game lobbies. RTP, volatility, paylines, bonus round triggers and multiplier values are all displayed by the game itself — we surface them where the provider exposes them. Titles like Crash Limitless show their multiplier curve directly on screen.
Odds-related terms — handicap, over/under, decimal versus fractional format — appear on the sportsbook page, most visibly on cricket markets covering BPL and international fixtures. The displayed format can be switched in your account settings; the glossary entry explains what each format means numerically.
Deposit, withdrawal, pending, settled, minimum threshold — all appear in the Transactions section of your account dashboard. If you pay via Nagad, Rocket or Upay, the reference number and status shown there match the terms defined in this glossary's payment cluster.
Rollover, eligible games, wagering requirement and expiry are the four terms that appear most often in information detail pages. The current state of any active information is shown in your account dashboard after login — these definitions tell you how to read what is displayed there.
The six entries below cover the terms that appear most often across slot lobbies, live tables and information panels.
RTP is the percentage of total wagers a game returns to players over a large number of rounds. A 96% RTP means 96 units back per 100 wagered on average. We display RTP only where the game or provider exposes this figure.
House edge is the mathematical advantage the game holds over the player, expressed as a percentage of each wager. It is the complement of RTP on casino games. A lower house edge means the game returns more to the player over time on average.
Volatility describes how a slot distributes prizes across sessions. High volatility means fewer wins but larger prize amounts when they land. Low volatility means more frequent wins at smaller amounts. The label is shown on the game info panel where the provider supplies it.
A wager is a single bet placed on a game or market. Turnover refers to the total amount wagered across a defined period or set of rounds. information conditions typically use turnover to define how much must be played before a balance becomes withdrawable.
A jackpot is a game's top prize, hit on a rare combination of symbols or a special trigger. It may be a fixed amount set by the paytable or a progressive total that builds across rounds. The prize value is always shown within the game itself.
A live dealer is a real person running a table game — baccarat, roulette or blackjack — via a video stream. You place bets on your screen while the dealer handles physical cards or a wheel in real time. Results are visible to all players at the table simultaneously.
These six terms appear in sportsbook markets, wallet screens and account verification flows — areas of the platform that use language distinct from game mechanics.
Asian handicap removes the draw outcome by giving one side a fractional goal or run advantage before the match starts. It narrows a bet to two outcomes. Common in cricket and football markets, the handicap value and which side it applies to is shown on the market line.
Over/under is a bet on whether a measured total — runs in cricket, goals in football — will finish above or below a line set by the market. You pick over or under; the final score settles the result. The line is displayed next to the market on the sportsbook page.
Rollover is the number of times a balance must be wagered before it can be withdrawn. A 10x rollover on 500 taka means 5,000 taka in total bets must be placed first. The current progress toward your rollover is shown in your account dashboard after login.
An e-wallet is a mobile or digital payment account that holds funds separately from a bank account. Nagad, Rocket and Upay are e-wallets available for deposits on this platform. You link your wallet number in the cashier section and confirm via the wallet app to complete a transfer.
KYC stands for Know Your Customer — the identity verification process an account must complete before withdrawals are processed. It typically involves submitting a national ID or passport image. The required documents and upload steps are shown inside your account verification section.
Responsible-play limits are account-level controls that cap how much you deposit or wager over a set period. They are set by you through the account settings panel. The available limit types and how to adjust them are listed in your account dashboard after login.
Terms rarely appear in isolation — they cluster around the decisions you actually make. Take Sylhet Garden Slots: when you open its game panel, you see volatility labelled as medium-high and the RTP figure displayed alongside payline count. That combination tells you the session rhythm before you place a single wager. Move to Crash Limitless and the mechanic shifts entirely — there is no payline structure, only a multiplier that rises until it stops, and your decision is when to cash out. The term 'cash out' here has a specific mechanical meaning distinct from a wallet withdrawal, and the glossary entry for each uses different language to reflect that.
Volatility, RTP and bonus round trigger conditions are all listed on Slot Fusion's info panel. Reading these three terms together tells you how the game pays and how often the feature round activates — no guesswork needed before you set your stake.
Asian handicap and over/under lines appear side by side on BPL match pages. The glossary definitions show how each line is settled — useful when a match ends on a Duckworth-Lewis adjustment or when a totals market has a half-run line.
After a Nagad transfer, your account cashier shows the amount, reference number and a pending or settled status. The payment glossary entries define what each status means and confirm that your wallet balance updates once the transaction moves to settled.
Rollover, eligible games and expiry appear together on every information detail screen. Your current progress is shown in the account dashboard after login — the information conditions cluster in this glossary maps each field to the number you see there.
These questions go one step further than definitions — they cover how to act on what a term means inside your account or the lobby.
Log in and open the information detail in your account dashboard. The eligible games list is shown there. Only rounds completed on games in that list count toward your rollover total. Rounds on excluded titles do not reduce the outstanding requirement.
Open the game and look for the information or paytable icon inside the game interface. RTP is shown only where the provider exposes it — not all titles publish this figure. If the field is blank, the provider has not made it available for display.
Go to your account settings and open the Verification section. Upload a clear image of your national ID or passport as instructed. The screen shows exactly which documents are accepted and the current status of each submission after you send it.
Pending means the transfer has been initiated but the platform has not yet confirmed receipt from Rocket's payment network. Check the transaction record in your cashier for the reference number, then verify the same reference in your Rocket account to confirm the send was completed.
Yes. Open account settings and locate the odds display preference. Switch between decimal, fractional and American formats there. The change applies immediately across all open sportsbook markets including live cricket and football fixtures.
Reductions to a limit apply immediately after you save the change in your account settings panel. Increases may be subject to a short review period as shown on the settings screen. The current active limits are always displayed in your dashboard after login.